- Technical Support for Avoco Secure, GuardianEdge, Safend & Good Technology
- Technical Support for Zondex Guard
- Support Portal
Technical Support for Avoco Secure, GuardianEdge, Safend & Good Technology
General technical support is available from 9:00am to 5:00pm Monday to Friday,
Eastern
Australia Time. Public holidays excluded.
Premium technical support (charges apply) is available 24/7.
Email contact: support@apro.com.au
Telephone contact numbers:
| Sydney | 02 9899 9699 |
| Wollongong | 02 4231 4222 |
| Newcastle | 02 4016 4444 |
| Melbourne | 03 9017 8222 |
| Adelaide | 08 6461 6222 |
| Perth | 08 8463 1222 |
| Brisbane | 07 3137 1555 |
| Cairns | 07 4222 1111 |
| Townsville | 07 4795 1444 |
| Hobart | 03 6281 2555 |
| Canberra | 02 6112 8855 |
| Auckland | 09 887 0707 |
| Wellington | 04 887 0707 |
Corporate and government callers, please wait for telephone voice prompt and
select option 3.
Single user and small business callers, please wait for telephone voice prompt and
select option 2.
Technical Support for Zondex Guard
A current User Licence is required
OPTION 1
Registered users can click HERE to access the online form to ask a question or seek technical assistance.
OPTION 2
Registered users can communicate via the Zondex Guard inbuilt "Report Problem" facility.
- Connect your computer to the Internet
- Locate the Zondex Z icon in the cluster of icons near your clock on the task bar of your computer screen.
- Right click your mouse on the Z icon to reveal the Zondex pop-up menu
- Left click your mouse on "Report Problem". This will reveal a report form.
- Ensure that your contact details are correct
- Left click your mouse on the "Problem Information" tab
- Type a short description of your problem
- Left click your mouse on the "Email to Tech Support" button
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